My battery does not get charged fully. It shows a message that it is plugged in, but not charging. And even when plugged in, it does not reach 100% charge. When not plugged in, it does not hold beyond 30 minutes.
This is a fairly new laptop (under 2 years old).
I ran HP Diagnostics, and the battery test and AC adapter test failed. The battery test Failure ID is 9TV4RG-8PH9M3-MFPURG-C08013. I did not receive any Failure ID for the AC Adapter test.
Do I need to replace the AC adapter? If yes, is it normal for the adapter to need replacement so quickly?