cancel
Showing results for 
Search instead for 
Did you mean: 
Mate3
New member
1 0 0 0
Message 1 of 2
63
Flag Post

Battery and adapter (charger) how to buy correct one?

HP Recommended
Pavilion x360 Convertible (Model: 14-ba013nm)
Microsoft Windows 10 (64-bit)
Hello, can you please help me with the purchase of a suitable charger and battery for my HP laptop model. The model is this 14-ba013nm ( its Hp Pavilion x360 Covertible). I'm most unsure which power adapter to buy (volts).My old adapter is lost and i don't have photo of it. Can asomeone give me advice on how to buy the correct adapter and battery for my laptop. Battery I want to buy because my current one is so week, and probably is like that becasue i bought not suitabler adapter (it not original HP charger but some chinese version). Thank you so much!

 

1 REPLY 1
banhien
Level 19
Level 19
90,865 90,742 11,684 25,026
Message 2 of 2
Flag Post
HP Recommended

@Mate3 

 

There are few ways, the simplest way is to look at their part numbers (p/n) from their labels and order same numbers. Or use paper work:

 

Its specs

        https://support.hp.com/au-en/document/c05602714

 

Manual

       http://h10032.www1.hp.com/ctg/Manual/c06172090.pdf

 

The specs says it uses

Power supply type
65 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion

 

Page 20 and page 27 tells you part # of battery and charger. Now you have both, you can order (if available from HP Stores) or search online in your country or eBay

 

Regards.

      

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation