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‎12-06-2022 03:15 PM

HP Recommended
Product: HP Notebook - 14-dk0101ng

I need to get a new battery for my HP Notebook - 14-dk0101ng. Where can I find the information on what model I need to buy?
Also, on several occasions, when lifting up my laptop with one hand, it crashed/went all black, and it was written that there was a problem with my hard drive. I am afraid that it will die on me next time. When I did a memory test, it said that everything was ok with my memory, but I don't know if there is a problem with my hard drive. 
Can you help?

Category:
1 REPLY 1

‎12-06-2022 05:45 PM

HP Recommended

@SamKolim 

 

The specs of your machine is

 

            https://support.hp.com/au-en/document/c06378280

 

It uses 3-cell, 41 Wh Li-ion battery. Normally you can get part # from its parts list

 

          https://partsurfer.hp.com/partsurfer?searchtext=7GS89EA

 

But some how HP did not supply the list. Now we have to look at its manual

 

         http://h10032.www1.hp.com/ctg/Manual/c06242992.pdf

 

Page # 18 shows you part # L11119-855.   You can order from HP

 

        https://partsurfer.hp.com/partsurfer?searchtext=L11119-855

 

For HDD, please back up all your files/data ASAP and ready to buy a new hard drive.

 

Regards.

BH
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