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Honor Student
Posts: 2
Member Since: ‎04-21-2016
Message 1 of 3 (144 Views)

Battery at 0% not charging when plugged in

My new HP worked well for two months and now the battery is at 0% and wont charge. Im using windows 10 and its a new gaming laptop. Not sure what to do.

 

Cheers

 

Matt

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Provost
Posts: 31,761
Member Since: ‎11-12-2008
Message 2 of 3 (110 Views)

Re: Battery at 0% not charging when plugged in

Its under warranty, I would think. Start a Support case. Where are you located (country)?

Honor Student
Posts: 2
Member Since: ‎04-21-2016
Message 3 of 3 (76 Views)

Re: Battery at 0% not charging when plugged in

I'm in Australia. How do i start one?

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