06-19-2019 12:36 PM
Product name : HP Pavilion Laptop 15-cs1xxx
Product number : 5QY93EA#ABV
Processor name : Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz
Its a new laptop brought a month back using it for only 2 weeks.initially battery back up was 5 hrs but last 2 days its like 1.30 hrs . can some please help on this
06-21-2019 03:40 PM
Welcome to the HP Support Community!
I recommend you update the BIOS from the below link and check if it helps.
If you continue facing the issue, reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.
Here is how you do it.
Step 1: Click the Windows “Start” button and right-click “Computer.”
Step 2: Click “Manage,” then “Device Manager.”
Step 3: Click the “Batteries” section. A list of devices will appear.
Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”
Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.
Let me know how it goes and you have a great day!
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