vijaychandar Student
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Battery back was only for 2hrs

HP Pavilion Laptop 15-cs1xxx
Microsoft Windows 10 (64-bit)

Product name : HP Pavilion Laptop 15-cs1xxx

Product number : 5QY93EA#ABV

Processor name : Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz

 Its a new laptop brought a month back using it for only 2 weeks.initially battery back up was 5 hrs but last 2 days its like 1.30 hrs . can some please help on this

HP Support Agent
HP Support Agent
15871 15862 1048 1709
Message 2 of 2
Flag Post
HP Recommended

Battery back was only for 2hrs



Welcome to the HP Support Community!


I recommend you update the BIOS from the below link and check if it helps.


If you continue facing the issue, reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.


Here is how you do it.


Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

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