03-06-2018 06:44 PM
Hi, my ultrabook showed that the battery is not charging even though it's plug-in. I have tried to uninstall the Microsoft ACPI Battery driver and update the BIOS , it still not work.
03-28-2018 01:20 PM
It might be the charger...
HP provides diagnostic software you can use to test the battery as well as HP Support Assistant for help. The "HP Notebook PCs - Testing and Calibrating the Battery (Windows)" document walks through both.