• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Notebook - 15q-bu011tx
Linux

When i put my laptop in charging it turns red and shows charging for some time.

After sometime (10-20 seconds) it turns white and remains white(2-3 seconds) and shows battery discharging

This cycle goes on while the laptop is in charge.

While doing so my laptop does charge

 

Things i've tried and the results:

1. The laptop runs normally with white charging light after removing the battery and plugging in AC adapter.

2. The laptop runs normally on battery and without AC adapter.

3. HP PC Hardware diagnostics. Ran battery test and AC Adapter and both passed successfully.

4. Calibrated the battery. Discharged fully and then charging it fully.

 

Note: I have no access to other hp laptop or another AC adapter near me.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.