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Omen 8259
Microsoft Windows 10 (64-bit)

Hey.

Battery is regularly connected and passed the HP PC HW Diagnostic. Adapter passed the test too.

The battery icon is stuck at 60% and not going on nor indicating charging, tho.

I tried to uninstall and reinstall the battery driver and a reset pressing the on/off button for a minute with AC adapter and USB devices disconnected.

Any idea?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

We'll have to then do a system reset: https://support.hp.com/in-en/document/c04742289

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@bongano

 

Welcome to the HP Support Community.

 

Let's update the BIOS: https://support.hp.com/in-en/document/c00042629

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

HP Recommended

Looks like my BIOS is already updated.

HP Recommended

We'll have to then do a system reset: https://support.hp.com/in-en/document/c04742289

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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