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‎07-02-2022 06:15 AM

HP Recommended

My Laptop does not get charged unless it is fully drained and power is off.

I have to leave the laptop shutdown for 2 hours for getting fully charged and then I start the laptop and once the laptop is on and fully charged battery does not get charged again till fully drained.

 

Any suggestion how to fix this issue?

 

Note: I migrated to Windows11 recently, issue started a week prior.

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1 person had the same question
1 REPLY 1

‎07-05-2022 01:23 PM

HP Recommended

Hi @Sanju07

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing battery-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

Faulty BIOS settings can sometimes cause laptop battery not charging issues. To fix your HP laptop battery, try updating your laptop BIOS. To update your laptop BIOS, go to the HP official site and find the support page of your laptop. Then download the latest BIOS update and install it on your computer.

Here is a link that will help: https://support.hp.com/in-en/drivers 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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