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HP Recommended
Hp pavillion x360 dh-0044tx
Microsoft Windows 10 (64-bit)

i just recently purchased a hp convertible laptop x360 . hp claims it runs 10 hours on single charge when i tested it runs max 1.5 hours  with full brightness.

1 REPLY 1
HP Recommended

@NIkhil9711

 

Welcome to HP support community.

 

Test the AC adapter using the UEFI Hardware Diagnostic tests

If the computer starts and you would like to test the AC adapter, use the following steps:

  1. Make sure the power cord and adapter is connected to the system and wall outlet.

  2. Press and hold the power button until the computer turns off completely.

  3. Turn on the computer.

  4. Immediately press the F2 key repeatedly, about once every second, until the UEFI Hardware Diagnostics screen is displayed.

  5. In the UEFI Main menu, select Component Tests.

    Figure : UEFI Main menu with Component Tests selected

    UEFI Main menu with Component Tests selected
  6. In the Component Tests menu, select Power

    Figure : UEFI Component Tests menu with Power selected

    UEFI Component Tests menu with Power selected
  7. In the Power menu, select the AC Adapter test.

    Figure : Power Tests menu with AC Adapter selected

    Power Tests menu with AC Adapter selected
  8. Run the test and follow the onscreen instructions.

    Figure : Running the AC Adapter Test

    Running the AC Adapter Test
  9. When the test is finished, the results display.

    Figure : Example of AC Adapter Test results

    Example of AC Adapter Test results

If the test passes, calibrate the battery using the steps mentioned in this document:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.