cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
43
Flag Post

Battery duration

HP Recommended
SPECTRE XP360
Microsoft Windows 10 (64-bit)

The PC (13 aw0) is new (5 weeks, used only one day a week), the battery is supposed to last 10-20 hours.  It doesn't last more than 3 hrs with 1 app running... It is normal?

1 REPLY 1
Highlighted
Level 17
Level 17
43,236 43,025 6,893 12,070
Message 2 of 2
Flag Post
HP Recommended

10-20 hrs. is not going to happen but you should be getting at least 4-6. Try these tips:

 

https://support.hp.com/us-en/document/c01297640


Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation