The battery won’t charge past 44% and if you disconnect the charging cable and reconnect it won’t charge or have the charging light come on. If you remove the battery then the charging light is white and the laptop works as it should. If you replace the battery while it is plugged in you get the Orange light and it says plugged in on windows but only charges till 44% and never completes. Did a diagnostic and said there was a bad fuse then the failure ID after.
Failure ID: PTS848-93PAAJ-XD7UQK-C0FU13
Product ID: 1GR34LA#ABM
i Bought a new battery and I have same problem can you please tell me how to fix this?
Ok I have done everything you said and I still get a battery fuse blown and if I remove the charging cable and plug it back in it doesn’t see it still and if I remove the battery with it plugged in and then reinstall the battery it shows charging but only until it reaches 41% now. I read where updating the chipset driver is one solution but I can’t find it on HP.com and I have a hp motherboard. Can you help me find it? It’s an HP 8333 version 28.35 Chipset vendor: AMD K15 IMC Revision: 00 You have the laptop info in the original question and it’s running Windows 10 20H2.
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