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‎07-14-2017 09:56 PM

HP Recommended
Product: HP 15 Pavilion Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hi, I'm trying to locate a new battery for my laptop, a HP 15 Pavilion Notebook PC. The part number of the current battery is 740716-001 (as per attached photo). Presently I can't find anyone stocking this particular battery, and even a Google search on the number turns up no matches.

 

I'm wondering if the battery has been superseded by another one? Failing that, is there an alternative compatible HP battery  I could buy instead? Any help is appreciated as stand by time on the current unit is less than an hour now! Many thanks.

 

battery_photo_optimised.jpg

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-14-2017 10:30 PM - edited ‎07-14-2017 10:32 PM

HP Recommended

Hi,

 

I can't see your first image. Your machine uses part number 740715-001, not 740716-001:

 

    http://partsurfer.hp.com/Search.aspx?searchText=G8C99PA

 

You can buy from the above store or Amazon

 

Regards.

BH
***
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4 REPLIES 4

‎07-14-2017 10:17 PM

HP Recommended

@JJ2262

 

HP may change part(s) and that is normal for all vendors. What is your Pavilion 15 ? Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎07-14-2017 10:26 PM - edited ‎07-14-2017 10:26 PM

HP Recommended

Hey BH, thanks for the reply. According to the HP Support Assistant, the product number of the HP 15 Notebook PC is G8C99PA#ABG

 

Is that the correct information?

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‎07-14-2017 10:30 PM - edited ‎07-14-2017 10:32 PM

HP Recommended

Hi,

 

I can't see your first image. Your machine uses part number 740715-001, not 740716-001:

 

    http://partsurfer.hp.com/Search.aspx?searchText=G8C99PA

 

You can buy from the above store or Amazon

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎07-15-2017 01:08 AM

HP Recommended

What a goose I am! Have found a supplier on eBay for the correctly numbered unit. Thanks again BH 🙂

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