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Student
Posts: 1
Member Since: ‎05-03-2017
Message 1 of 2 (64 Views)

Battery indicated 0% available (plugged in, not charging)

Product Name: Pavillion - 15
Operating System: Microsoft Windows 10 (64-bit)

No changes to maching nothing new added. Machine purchased 2013.

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Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 2 of 2 (39 Views)

Re: Battery indicated 0% available (plugged in, not charging)

Hello @hermanator1,

 

Seems like the battery has failed.

 

 

Please Test and calibrate the battery, Post back the results

 

HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

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Thank You,

GBL84

I am not an HP Employee 

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