Battery issue and graphics card control

[Khalid1M]

Good Morning/Afternoon for all of you

I recently purchased a new hp omen 15 with this model number:

(HP Laptop 15-dh0xxx), I had a problem with the battery, its almost die in less than 3 hours with the normal usage (word, ppt, browsing), I already used the recommended setting as save power mode, lower brightness and I did a battery check from hp support assistance and still the same issue happening, I thought to use the Intel integrated graphics to save more power But I didn’t find it and I couldn’t identify it, is there any solution to use the Intel integrated graphics and if there's no way to use it how I can underclock my graphic card to the lowest amount so I can save more power for my battery ?

[praveen196]

@Khalid1M Welcome to HP Community!

I understand that the battery backup issue and you are unable to control the graphics.

Below I've listed a series of steps that should help your cause: 

• Video about improving your notebook battery performance 

• How long does a notebook battery last? 

• Adjusting notebook battery power plans 

• Factors that contribute to loss of notebook battery capacity 

• Recommended notebook battery care practices 

• Original battery charges slowly, replacement battery charges normally 

• Special recommendations for embedded (not customer replaceable) notebook batteries 

• Tips for conserving notebook battery power 
   

For more details, Click here​​​​​​ 

I have a few steps listed below that should help you resolve this concern: 

Unplug the charger and use the laptop until the battery drains to 15%. 

Turn off the laptop and turn it back on after 30mins. 

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager: 
1) In the search box, type, and open “Device Manager”.  

2) Expand “Batteries”.  

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.  

4) Click on “Uninstall”.  

5) At the prompt put a check in the box to remove the current driver  

6) Shutdown the computer.  

7) Remove the battery for a minute and then put it back in.  

😎 When the computer comes back up it should automatically find the driver.  

9) Go to Device Manager.  

10) Expand Batteries.  

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 

12) Click "Search automatically for updated driver software"  

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.  

Restart the computer and the issue should be fixed. 
 

Also, update the BIOS. Please perform the battery test on the HP support assistance. 

Unfortunately, It is not possible to underclock the graphics.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!