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HP Recommended
HP Notebook - 15-bw504AX
Microsoft Windows 10 (64-bit)

My charge level indicator (the bulb) shows that the batttery is fully charged (light-up in white color). But the battery level indicator (the battery icon in the task bar right corner) shows that it is not fully charged.

 

After couple of seconds it starts to charge making the bulb indicator light up in orange color.

 

Again after couple of seconds, the same trouble arises.

 

This happens 4-5 times per minutes.

1 REPLY 1
HP Recommended

@Harindi This could be an issue with the battery driver and I suggest you follow the below steps to resolve the issue:

 

 

Unplug the charge, Turn off the laptop and turn it back on after 30mins.

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager:

1) In the search box, type and open “Device Manager”.

2) Expand “Batteries”.

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

4) Click on “Uninstall”.

5) At the prompt put a check in the box to remove the current driver

6) Shutdown the computer.

7) Remove the battery for a minute and then put it back in. (Skip this step if you have a non removable battery)

8 - When the computer comes back up it should automatically find the driver.

9) Go to Device Manager.

10) Expand Batteries.

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

12) Click "Search automatically for updated driver software"

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.

 

If the issue persists, run a battery and adapter test using the steps mentioned in this link: Click here

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee

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