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Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-31-2022 05:22 AM

HP Recommended
Product: Hp 250 G4
Operating System: Microsoft Windows 10 (64-bit)

I have noticed that my laptop's battery was not charging so i did a quick diagnosis. It says
Battery check : Primary - Calibration Required (24)
Memory Quick Check : Failed
FAILURE ID : U4PL62-83EB7K-XD7WLK-40JD03
PRODUCT ID : T6N53EA#ABU
Memory Module 2 : Bottom-slot 2(under)

Category:
1 REPLY 1

‎08-31-2022 07:44 AM

HP Recommended

Hi:

 

This link will provide guidance on how to calibrate the battery.

 

Calibrate the Battery on HP Notebooks | HP Computers | @HPSupport - YouTube

 

If you can't calibrate the battery, you will probably need a new one.

 

The memory error is indicating that your notebook has a faulty memory chip that needs to be replaced.

 

Below is the link to the service manual where you can find the memory removal and replacement procedure.

 

HP Notebook PC (Intel)HP 250 G4 Notebook PCHP 256 G4 Notebook PC Maintenance and Service Guide

 

Your notebook came with 4 GB of memory according to the specs, but it can support up to 16 GB of memory.

 

This would be a compatible 4 GB memory chip:

 

Crucial 4GB DDR3L-1600 SODIMM | CT51264BF160B | Crucial UK

 

This would be a compatible 8 GB memory chip:

 

Crucial 8GB DDR3L-1600 SODIMM | CT102464BF160B | Crucial UK

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