cancel
Showing results for 
Search instead for 
Did you mean: 
blackbird3
New member
1 0 0 0
Message 1 of 2
58
Flag Post

Battery needs to be replaced

HP Recommended
HP Pavilion x360 - 14-cd0009ur
Microsoft Windows 10 (64-bit)

My laptop's battery needs to be replaced, I  bought it only two years ago and its battery is already very weak. My warranty has expired and I cant find a compatible battery for my laptop. Any help?

1 REPLY 1
iomare
Level 15
Level 15
11,173 11,113 2,201 4,482
Message 2 of 2
Flag Post
HP Recommended

Hi,

It is normal that the battery degrades. I usually replace the batteries in my notebooks about every 18-24 Months as the loss in capacity will be really noticeable.

The part number for the battery is 920070-856

You can try an online search in your country or your nearest HP service center

Example:

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=920070-856&_sacat=0

 

On page 35 of service manual you can see the steps to replace the battery

http://h10032.www1.hp.com/ctg/Manual/c06140017.pdf

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation