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Battery not calibrating

HP Recommended
Hp envy x360 15 inch screen
Microsoft Windows 10 (64-bit)

Hi there


I recently purchased an HP Envy X360 ryzen7 16gb ram . I keep getting the message that battery is not calibrating . I have tried 3 times running calibration for 2.5hrs after I power the device via BIOS and still not working .


tried to call HP in vain .


i need this to be fixed up ASAP . Has anyone encountered this issue ?


is the result a false negative that I am getting ?



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