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Gb0071
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Battery not calibrating

‎04-01-2021 09:05 AM

HP Recommended
Product: Hp envy x360 15 inch screen
Operating System: Microsoft Windows 10 (64-bit)

Hi there

 

I recently purchased an HP Envy X360 ryzen7 16gb ram . I keep getting the message that battery is not calibrating . I have tried 3 times running calibration for 2.5hrs after I power the device via BIOS and still not working .

 

tried to call HP in vain .

 

i need this to be fixed up ASAP . Has anyone encountered this issue ?

 

is the result a false negative that I am getting ?

 

 

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