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‎09-30-2019 07:49 AM

HP Recommended
Product: HP Pavilion - 15-au628tx
Operating System: Microsoft Windows 10 (64-bit)

My laptop battery doesn't charge above 78% no matter how long I charge the laptop. Also the draining rate of the battery is quite fast as compared to earlier. This issue has come up recently after recent updates. Any idea if its a battery problem or a battery driver problem and what should I do?

1 person had the same question
1 REPLY 1

‎09-30-2019 08:18 AM - edited ‎09-30-2019 08:20 AM

HP Recommended

While finding the date of manufacture of the laptop, is not proving the date on the battery.  Assuming this battery to be the one that came with the laptop, it probably needs to be replaced.  Laptop batteries typically do not last over 1.5 to 2 years.

Noticing the recent updates and the battery problem at the similar time are probably not related.


I'm not an HP employee.
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