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‎09-18-2016 06:06 PM

HP Recommended
Product: HP Paviillion Notebook
Operating System: Microsoft Windows 10 (64-bit)

My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help! 🙂

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-18-2016 06:17 PM

HP Recommended
@Shayna226 wrote:

My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help! 🙂

Hi,

 

Kindly follow the steps here http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt...

 

Cheers!

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


View solution in original post

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4 REPLIES 4

‎09-18-2016 06:17 PM

HP Recommended
@Shayna226 wrote:

My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help! 🙂

Hi,

 

Kindly follow the steps here http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt...

 

Cheers!

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


Was this reply helpful? Yes No

‎09-18-2016 07:56 PM

HP Recommended

So guess what!!! 🙂 You helped me and I thank you!!! Took a little while but my laptop is happily charging now!!! Thank you so much. 🙂

Was this reply helpful? Yes No

‎09-19-2016 08:55 AM

HP Recommended
@Shayna226 wrote:

So guess what!!! 🙂 You helped me and I thank you!!! Took a little while but my laptop is happily charging now!!! Thank you so much. 🙂

Hi,

 

Guess what?!? Feel free to post anytime! LOL Take care.. 🙂

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


Was this reply helpful? Yes No

‎09-19-2016 11:23 AM

HP Recommended
thanks again!!!!
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