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- Re: Battery not charging over 16%
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02-16-2020 12:22 PM
My laptop is HP Pavilion au620tx bought three years ago. Battery is not charging over 16%. It is taking too much time to charge.
and sometimes while plugin the charger it makes buzzing sound and when i remove the charger sound stops.
Help will be appreciated. Thank you.
Solved! Go to Solution.
02-16-2020 12:45 PM
3 years is about as long as you can hope to have a battery last. We need you to run a full test on the battery using the HP Support Assistant or any of these methods:
https://support.hp.com/us-en/document/c04700771
Please post the advanced results but odds are very good its time to replace the battery. We can help you find one to buy and also find you instructions to do the replacement.
Post back with any other questions and please accept as solution if this is the info you needed.
02-17-2020 09:45 AM
Service Manual:
(16) Battery 849909-855
Start on p. 29 and battery replacement instructions run to p. 32.
Compatible battery on amazon india:
Post back with any more questions and please accept as solution if this is the info you needed.
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