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HP Recommended
HP Pavilion x360 Laptop - 14-dh2011nr
Microsoft Windows 11

HI I here to find out how to fix the not charging issue. i ran thru the necessary hp diagnostics tools-ran as admin. everything passed. im all ears please im in need of some insight.

1 REPLY 1
HP Recommended

Hi @BR5961

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing charging-related issues on your system. Do not worry, we are here to fix it.

 

  • May I know from when are you facing this issue?
  • Did you make any hardware or software-related changes to it?
  • May I know if you are using a genuine HP adapter?
  • What happens when you plug in the adapter? Do you get any error messages?

 

You can also try the steps shared in the link below to resolve the issue: https://support.hp.com/in-en/product/hp-pavilion-14-dh2000-x360-convertible-laptop-pc-series/3256932... 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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