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‎10-26-2020 05:51 PM

HP Recommended
Product: HP Pavilion - 15-cs3087tx
Operating System: Microsoft Windows 10 (32-bit)

It worked fine last night and suddenly today it says battery very weak replace.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-30-2020 06:10 AM

HP Recommended

@BadWolf572

 

I reviewed your post and I understand that you are facing issues with the battery on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the exact issue you are facing with the battery?

 

Meanwhile, I recommend you update the BIOS from the below link and check whether the issue is resolved.

 

https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108761.exe

 

If you continue facing the issue, then follow the steps in the below article to run a test on the battery.

 

https://support.hp.com/us-en/document/c04700771

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎10-30-2020 06:10 AM

HP Recommended

@BadWolf572

 

I reviewed your post and I understand that you are facing issues with the battery on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the exact issue you are facing with the battery?

 

Meanwhile, I recommend you update the BIOS from the below link and check whether the issue is resolved.

 

https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108761.exe

 

If you continue facing the issue, then follow the steps in the below article to run a test on the battery.

 

https://support.hp.com/us-en/document/c04700771

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎10-30-2020 10:56 PM

HP Recommended

Thank you. i solved it by uninstalling my battery driver and then shutting the laptop. then turning it on after 30 min.

Was this reply helpful? Yes No

‎11-01-2020 02:38 AM

HP Recommended

@BadWolf572

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎12-18-2020 07:43 AM

HP Recommended

Hi. 

I am facing the same issue. 

Could you please elaborate what you did, so I can do the same and see if it helps. It just happened so suddenly. My battery life went from 5 hours to 1 hour at most

Was this reply helpful? Yes No
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