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‎03-05-2024 01:06 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d4000 (4C802AV)
Operating System: Microsoft Windows 11

Also the laptop charges super fast and drains the battery very quickly too. I've run battery diagnostics in HP Support Center, and the battery status shows normal. Its been a week since I've started getting this problem.

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2 REPLIES 2

‎03-05-2024 10:05 AM - edited ‎03-05-2024 10:14 AM

HP Recommended

I suggest that you use the Windows Battery Report utility and post the results here in your thread

 

See the article below that I wrote on how to invoke and use the utility.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Is-your-notebook-plugged-in-and-not-charging/...

 

 

The symptoms you are reporting would be of a battery near the end of its service life.

 

It should be replaced with a new battery.

 

Maintenance & Service guide for your laptop series(for parts reference)
http://h10032.www1.hp.com/ctg/Manual/c08289069.pdf

 

See Chapter 3, page 17, Item 18

 

Battery description and HP Part number
(3 cell, 41 Wh)       L11119-855

 

Online Vendor sources

https://www.google.com/search?q=HP+L11119-855+%2B+India&sca_esv=5dc42fbf20e8d2b4&ei=21LnZfjIBJSMwbkP...

 


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‎03-05-2024 11:39 AM - edited ‎03-05-2024 10:04 PM

HP Recommended

Here you go. 

Also its just been 2.5 years since i got this laptop, so the battery should work more acc. to me. And obviously its out of warranty period.. 

In case I have to get the battery replaced, what would the estimated cost be?

 

 

Screenshot 2024-03-06 000555.png

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