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‎03-23-2023 05:27 PM

HP Recommended
Product: Victus by HP Gaming Laptop 15-fa0000 (680A2AV)
Operating System: Microsoft Windows 11

Exactly what I said above. I just bought this laptop last night, brand new, and the battery pack gets RIDICULOUSLY hot when plugged in. Why and what should I do?

Category:
1 person had the same question
1 REPLY 1

‎03-24-2023 08:16 AM

HP Recommended

Hi @Belladonna420,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Within how many minutes your PC is getting hot?

Is it really hot to touch? If yes, I recommend you contact the store you purchased as it is brand new.

 

You may also try updating the BIOS and see if that helps. Click here

 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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