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‎12-15-2021 02:38 AM

HP Recommended
Product: Systemmodell HP Pavilion Laptop 15-cw1310ng
Operating System: Microsoft Windows 10 (64-bit)

Good Day,

 

i m not sure what can i do because my battery quality is very low. 

Can HP change the battery without the warantee?

 

Or i have to change the battery , but which is the right battery for the pavillon?

 

Thanks for the help

Category:
1 REPLY 1

‎12-18-2021 02:20 PM

HP Recommended

@Tobske_90

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

To get the answer to this question, Yes, HP can replace battery for out of warranty product as well. Here is the part number:  L11119-855 Battery (3-cell, 41 Whr, 3.55 Ahr, Li-ion). Just by entering the part number in google search bar, you will be able to find the website selling those parts.
 

Please reach out to the HP Technical Support team in your region regarding the battery replacement options.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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