03-16-2017 05:45 AM
I am located in New Delhi, India. The laptop HP Spectre XT model 13-2001TU is OUT OF WARRANTY. I want the following hardware upgrades:
1. Battery replacement (battery is dead).
2. RAM upgrade to 8GB. (It has 4GB at present)
3. Cleaning (machine fan is making noise).
Is this possible?
I have contacted the local HP authorised service center but they REFUSED as they don't keep internal battery.
03-16-2017 09:41 AM
Sorry, but we are not HP Tech Support; instead, this is just a community self-help forum staffed by vounteers. We are not authorized to deal with any equipment replacement issues. You have to contact HP Customer Support for those, and since you have apparently already done that, there is nothing additional we can do for you from here.
Regarding the system memory, unfortunately, HP does not like any Service Guide to the website for this PC, and a long search has not turned up any indication that you can add more memory.
Regarding cleaning the PC, since there are no detail instructions available for this model from HP, all I can offer is this thread that HP has written: http://support.hp.com/us-en/document/c00292159?jumpid=reg_r1002_usen_c-001_title_r0005
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP