My battery failed after test, as my notebook is still in warranty (21 days remaining) but I am not in currently in country of purchase due to this pandemic I can't even fly easily. I want solution either HP offer dispatching of battery to my current place so that I can replace it or any other option. thanks
Well, I got through with that process as I am not in country of purchase so I selected that country and they gave me contact number but after dialling it start speaking Hungarian language which I don't understand. But I opened case through virtual agent my case number is 5058037408 and CRM # 0000498641169 . I just received automatic email of case creation but not any further support. I even replied to that email as follow-up but still get any response. Please chase my case , I am worry that I need it quickly and my warranty will expire if it takes long.
I look forward to get your response , I would appreciate your cooperation.
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