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Student
Posts: 1
Member Since: ‎10-15-2016
Message 1 of 2 (172 Views)

Battery says "Plugged in not charging"

Product Name: HP Pavillion Notebook 15-ab271
Operating System: Microsoft Windows 10 (64-bit)

Hello, I only bought this laptop a few weeks ago and it does not seem to charge propery (or so it says). As the title suggests when plugged in and I hover over the batter it says "plugged in not charging" It has been like this for a couple weeks now and still has not gone flat as long as it is plugged in, so some sort of charging must be taking place right? 

 

Just want to know if I can fix this just so I am able to see when it's charging and use it without leaving it plugged in. Currently I keep it plugged in at all times in fear of it dying.

 

Thanks for any help in advance.

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PhD Student
Posts: 1,051
Member Since: ‎02-14-2016
Message 2 of 2 (143 Views)

Re: Battery says "Plugged in not charging"

Hi,

 

Kindly follow this thread

http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt...

 

 

Cheers!

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