08-25-2019 12:17 AM
I own a HP Pavilion x360 purchased in 2017 and having 13 months of extended warranty remaining. I have an issue in my battery and it is recommended to replace the battery. I was told by the support staff that battery's are not covered under extended warranty. But, as per the hp site "https://support.hp.com/in-en/document/c05843717",
Standard, non-removable battery: The battery is also covered under any extended warranty purchased for the notebook up to a maximum of 3 years.
So why should not my battery be replaced under warranty?
please find the notice
Notice: HP Business Notebooks - Understanding Battery Warranties for Business Notebooks
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08-27-2019 05:47 PM
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