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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Bill_F
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Solved!

Battery won't Charge or Battery won't Hold a Charge

HP Recommended
Notebook PC
Microsoft Windows 10 (64-bit)

What can I do if my battery won't hold a charge or simply won't charge?

 

Thanks

Bill

I am an HP employee
1 ACCEPTED SOLUTION

Accepted Solutions
Futureperfect
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HP Recommended

Best thing to do is to first understand some of our battery technology - check out this document:

 

HP Notebook PCs - Understanding Lithium-Ion and Smart Battery Technology

http://support.hp.com/us-en/document/c00596784

 

 

Then to test your battery follow the instructions in this document:

 

HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)

http://support.hp.com/us-en/document/c04700771

I am an HP employee.
Make it easier for others to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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Futureperfect
Level 7
Level 7
383 116 45 193
Message 2 of 2
Flag Post
HP Recommended

Best thing to do is to first understand some of our battery technology - check out this document:

 

HP Notebook PCs - Understanding Lithium-Ion and Smart Battery Technology

http://support.hp.com/us-en/document/c00596784

 

 

Then to test your battery follow the instructions in this document:

 

HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)

http://support.hp.com/us-en/document/c04700771

I am an HP employee.
Make it easier for others to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
Was this reply helpful? Yes No
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