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Omen 15
Microsoft Windows 10 (64-bit)

my laptop is 96% charged, but when I do a full test of the battery I found that the current charge is 622mA and the remaining capacity is 3622mA

 

omen-battery.PNG

1 REPLY 1
HP Recommended

@MedEM18

 

I reviewed your post and I understand that the battery is not getting charged completely.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Many factors can contribute to battery performance:

  • Battery cells suffer gradual, irreversible capacity loss with each discharge-charge cycle.
  • Temperature and discharge loads can impact battery performance and capacity.
  • Battery capacity and charge can decrease even when the computer is unplugged from a power source and not in use or turned off. The amount of decrease can vary by computer model. To reduce the charge consumption while the computer is turned off, disconnect any peripherals and disable Wake-On LAN settings in the BIOS.

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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