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HP Recommended
Compaq 2210b
Microsoft Windows Vista (64-bit)

Trying to help boss who has has Compaq 2210b laptop on Vista OS (yes old but barely used!) that will not charge. Works fine on AC but does not charge at all.  Have purchased new battery and still nothing.  Have tried all "Help" suggestions other than BIOS replacement.  Seems to indicate system board replacement.  Is there anything else I can try?  Thx

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If it won't charge while it is turned off and connected to a power adapter, then the problem is hardware related and is most likely to be a system board issue. The operating system has nothing to do with the not charging issue when it hasn't even been booted up..

 

The notebook does not have enough current value to really warrant making an investment that is more than half of its value.



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

2 REPLIES 2
HP Recommended

If it won't charge while it is turned off and connected to a power adapter, then the problem is hardware related and is most likely to be a system board issue. The operating system has nothing to do with the not charging issue when it hasn't even been booted up..

 

The notebook does not have enough current value to really warrant making an investment that is more than half of its value.



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

It boots up fine with the AC, but dies the minute you remove the cord.  As you say it must bve a system board issue. Thx for assistance!

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