Battery

[msbz2022]

I used HP Laptop Envy

Suddently my battery damage

I take out the battery to replace new one

Q : Can I use my Laptop without battery but by using AC 

[Nirvana_95]

Hi @msbz2022  

Welcome to the HP Support Community. Thanks for contacting us.

I see that you are facing issues with the battery of your system and you wish to know if you could use your system without a battery.

Please note that you can surely use your system using the AC adapter. The way the power chain works is, that the total adapter current is divided into 2 paths - one going to your system and one going to the battery. The system load is given first priority, it takes how much ever-current it needs, and the remaining goes to charge the battery. When you are running your laptop on full load, it usually eats up the whole adapter current and leaves nothing for the battery to get charged.
When you disconnect the battery, it just means that the adapter current drawn in, is that which is drawn by the system only, and none of it goes for charging a battery.

Also, if you need any help with the battery of your system, please let us know and we will help you. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @msbz2022 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!