Bilinmeyen aygıt: ACPI\VEN_HPIC&DEV_0003 donanım kimliği için çözüm (Windows11pro-23H2)

[torqueman2]

HP 255 15.6 inç G10 Yüz Bilgisayar (8A548EA) kullanmaktayım
yönlendirici yönlendirme > diğer aygıtlar da "bilinmeyen aygıt" sorunu var.
Özellikler> ayrıntılarda donanım kimlikleri = "ACPI\VEN_HPIC&DEV_0003"b
yaz. Windows 11 Pro 23H2 sürümü yüklü.
Bilirim nasıl düzeltilir? Teşekkürler.

[RodrigoB]

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

[Paul_Tikkanen · Accepted solution]

@torqueman2 

You need this driver for that device:

HP Application Enabling Software Driver

https://ftp.hp.com/pub/softpaq/sp148501-149000/sp148860.exe 

[torqueman2]

Hi, I mistakenly said "there is a solution". Unfortunately, This suggestion was not a solution. Thanks

[Paul_Tikkanen]

You're very welcome.

That's the driver you need for the device in question.

You may have to manually install the driver since the auto install method didn't work.

To manually install the driver, go to the device manager.

Click on the unknown ACPI\VEN_HPIC&DEV_0003 device needing the driver.

Click on the driver tab. Click on Update driver.

Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the file.

That folder will be located in C:\SWSetup\sp148860.

Make sure that the Include subfolders box is checked and the driver should install.

Here is a partial copy and paste of the driver setup information file within that driver package which shows driver support for the hardware ID you posted:

[Manufacturer]
%Mfg% = HP, ntamd64, ntx86

;======================= Device Install x64 Section ========================

[HP.ntamd64]
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC0003
%DeviceDesc% = hpcustomcapdriver_Install.ntamd64, ACPI\HPIC000C

[torqueman2]

Thank you very much. Problem is solved

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.