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‎10-19-2016 05:23 PM

HP Recommended
Product: HP ENVY Notebook - 15-k112tx
Operating System: Microsoft Windows 10 (64-bit)

I have a Hp Envy-15- k-112tx.
System SKU-K2N90PA#ACJ

Bios Version/Date-Insyde F.34, 19-12-2014
OS Name-Microsoft Windows 10 Single Home Language
My Hp support assistant hangs while installing the HP BIOS UPDATE(Intel processors). I have run it multiple times now but everytime it hangs on installing. How do I update my BIOS???

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-19-2016 07:03 PM

HP Recommended

Go to your Support page and download & Save the BIOS. Afterwards click it to run.

http://support.hp.com/us-en/drivers/selfservice/hp-envy-15-k100-notebook-pc/7234894/model/7407332#Z7...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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4 REPLIES 4

‎10-19-2016 07:03 PM

HP Recommended

Go to your Support page and download & Save the BIOS. Afterwards click it to run.

http://support.hp.com/us-en/drivers/selfservice/hp-envy-15-k100-notebook-pc/7234894/model/7407332#Z7...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎10-20-2016 03:14 AM

HP Recommended

Thanks for your early response. But after i select my OS it shows-"We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again."
There is no option like Update anywhere.!!!
What do I do now ???

 

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‎10-20-2016 09:04 PM

HP Recommended

Probably a temporary glitch on the HP site. The link works for me tonight.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎10-21-2016 08:40 AM

HP Recommended

Thanks a lot CheryIG.!!! Finally updated my BIOS.!!!

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