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‎12-20-2020 09:23 PM

HP Recommended
Product: HP spectre x360 15
Operating System: Microsoft Windows 10 (64-bit)

My battery bloated for HP spectre 360 15 ch011dx .  It is only 2 yrs old. 

Saw in the forums others got the same experience for this battery model 928372 855

 

I don’t feel comfortable purchasing the same battery as it may repeat it’s issues, and the battery is expensive.


HP needs to supply a new battery, even though my warranty is expired. This battery must be defective with how many bloated complaints there are, and it is sad considering how expensive this laptop is.

1 REPLY 1

‎12-22-2020 01:24 PM

HP Recommended

@jeremyl_3

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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