Blue Screen after ram and ssd/battery upgrade OMEN by HP - 15-ce018dx

[Josh_11]

I have an older HP Omen laptop (OMEN by HP - 15-ce018dx) that I am trying to upgrade by swapping a few components so that I can continue using it for school and light gaming.

I replaced the battery and the SSD successfully, swapped Windows to the new SSD, and removed the HDD.

At that point, everything was working properly.

However, I also purchased 2 sticks of G. Skill ram (2x8gb): 

G.SKILL Ripjaws DDR4 SO-DIMM Series DDR4 RAM 16GB (2x8GB) 3200MT/s CL22-22-22-52 1.20V Unbuffered Non-ECC Notebook/Laptop Memory SODIMM (F4-3200C22D-16GRS)

https://www.amazon.com/dp/B08LQG2SDS?psc=1&ref=ppx_yo2ov_dt_b_product_details

I replaced the single samsung stick of ram that was in the laptop with the 2 G. Skill sticks and the laptop blue screened.

I then put that original stick back in, and the laptop booted fine.

At this point, I went to the HP website and downloaded every recommended driver.

I tried booting the laptop again with the 2 G. Skill sticks in and it bluescreened again.

So to test I tried each g. skill stick by itself in each slot and the laptop booted perfectly each time.

Finally, I used the original Samsung stick in its original slot and one g. skill stick in the other slot and the laptop works seemingly okay. 

My understanding was that that laptop could handle up to 16 gb but couldn't make use of the 3200 ram, but would throttle it down to 2666 (?) but would still work, and overall it would be a nice upgrade over just the one stick of 8gb ram.

My question is what is wrong? Is there any way to make the G. Skill ram sticks that I have work with this laptop or should I look to purchase another of the same samsung stick that is in the laptop currently? 

If not any other suggestions for ram that I can use would be appreciated.

Thanks

[A_Gayathri]

Hi @Josh_11,

Welcome to the HP Support Community

I understand you are facing an issue with your Blue Screen after ram and ssd/battery upgrade OMEN by HP - 15-ce018dx. Not to worry I will help you to get a resolution to resolve the issue.

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