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pavillion x360

I doubt I'll get any resolution on this but I bought this 1 year and 3 months ago so it is just out of warranty. Opened it up today, the hinge blew up demolishing the glass and touchscreen capability. I surely expected it to last longer than this and now I've got a pile of trash from a manufacturing defect that surfaced immediately after the warranty expired. isn't there any thing I can salvage from this mess????

1 REPLY 1
HP Recommended

@JSW1950

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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