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‎12-04-2019 07:10 PM

HP Recommended
Product: HP ENVY x360 Convertible 15m-dr0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi the brightness keys, f2 and f3 are not working. All the other keys, like volume are working. Anyone knows how to fix this?

 

Jan

1 person had the same question
3 REPLIES 3

‎12-07-2019 10:59 AM

HP Recommended

@ZIVOJAN Welcome to HP Community!

 

I understand that  F2 and F3 are not working.

 

Please let us know when was it is working before.

Have you made any changes to the computer?

 

Please perform the keyboard component test and let us know.

 

Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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‎12-14-2019 06:51 AM

HP Recommended

Thanks. It was working before. I installed the windows 10 again and now its working again. Thanks for the replay and sorry it took so long to replay back. 

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‎12-14-2019 07:08 AM

HP Recommended

@ZIVOJAN

 

Thank you for the update.

 

In the future, If you have any other concerns. Please get back to us. We will assist you.

 

Have a nice day!!

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