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‎05-03-2020 06:36 PM

HP Recommended
Product: Envy X 360
Operating System: Microsoft Windows 10 (64-bit)

I have an out of warranty Envy X360 that had the right hinge crack and fail.  This appears to be a fairly common issue on HP laptops. What does the HP community recommend to solve this issue? Is there a permanent fix?

1 person had the same question
1 REPLY 1

‎05-05-2020 04:37 AM

HP Recommended

Hi @FZR921

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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