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Message 1 of 2
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Broken Hinge x360 14-cd0xxx Replacement parts

HP Recommended
HP Pavillion x360 14-cd0505sa
Microsoft Windows 10 (64-bit)

Hi there,

The bottom right corner of my screen is popping out.
A bit of further investigation and I have found that the seating that the right hinge screws into in the lid of the laptop is completely broken.
I can find replacement hinges, but what I actually need is the plastic seating that the hinges screw into.
The plastic hinge seating looks like it is separate from the rest of the laptop lid.

Is it possible to get just this replacement part?

Any help much appreciated.

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@mrmotivated
Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​

 

When you contact our support provide them your computer information such as product number use this link to find it: http://support.hp.com/us-en/document/c03754824


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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