Broken Hinge

[Christobel66]

The right hand hinge on the laptop has broken. It hasn't be dropped - just everyday use opening and closing. The warranty expired in September, however looking on the web this is clearly a known problem / design fault so will HP repair it without charge?

[sandytechy20]

@Christobel66

Welcome to the HP support community.

I understand that your notebook hinge is broken, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message. 

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.