08-22-2019 04:34 AM
I had my laptop for almost 1 and a half years already but suddenly, last night, it creaked while i was about to close the screen. I checked it and tada! the right hinge is broken. What do i have to do? Or where can i buy the parts needed for repair? Thank you!
08-24-2019 02:13 PM
Thank you for posting on the HP Support Community.
This is a hardware related issue, I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
I am an HP Employee