Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 1
Flag Post
HP Recommended

Broken left hinge and plastic pieces breaking off bottom body case

HP Envy 17
Microsoft Windows 8.1 (64-bit)

left hinge broken and screw jammed fan.  Took to repair place and took screw out of fan and glued the hinge and case together at left corner.  Cost $120.  Lasted 1 day without opening and closing laptop.  Obviously, this is a common problem and a manufactures defect by all the complaints.  Does HP have a real solution to fix this?  And, why has not HP addressed this problem in a recall?  Very disappointed in this as this was NOT a cheap computer.  Retired on a low fixed income and cannot afford to replace my computer.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation