Built-in Camera not working (Disconnected) after an update

[Samuel_O]

My in-built camera was working fine, but all of a sudden stopped working after I update the app on the Windows store.

The following are the screenshots I get when I tried to resolve the matter.

[Samuel_O · Accepted solution]

I got a fix to this issue from the below post... Decided to copy it in here for the benefit of others. Thanks to @Eddyk for the post.   Camera not found on HP Spectre x360 or HP ENVY (x360) | 0xA00F4244<NoCamerasAreAttached>

EddyK

‎02-10-2020 09:36 AM

( Views : 11,887 )

Symptoms

• When opening up the Windows 10 Camera application, the message "We can't find your camera" with error code 0xA00F4244<NoCamerasAreAttached> appears

• The webcam does not function in Microsoft Teams, Zoom, Skype or other webcam-accessing applications
• The camera does not appear in Device Manager under Cameras or Imaging Devices 

Diagnosis

This issue can affect users with newer HP Spectre x360 13 models, HP Spectre x360 15 models, HP ENVY, and HP ENVY x360 models.

This includes, but is not limited to, the models listed in the table below.

HP Spectre x360 - 13-ap0xxx  HP Spectre x360 - 13t-ap000  HP Spectre x360 - 13-aw0xxx  HP Spectre x360 - 13t-aw000  HP Spectre x360 - 15-df0xxx HP Spectre x360 - 15t-df000 HP Spectre x360 - 15-df1xxx HP Spectre x360 - 15t-df000 HP Spectre x360 - 15-eb0xxx HP Spectre x360 - 15t-eb000 HP ENVY 13-aq0xxx HP ENVY 13t-aq000 HP ENVY 13-aq1xxx HP ENVY 13t-aq100  HP ENVY x360 - 13-ar0xxx HP ENVY x360 - 13m-ar0xxx HP ENVY x360 - 15-ds0xxx HP ENVY x360 - 15z-ds000 HP ENVY x360 - 15-dr0xxx HP ENVY x360 - 15m-dr0xxx HP ENVY x360 - 15-dr1xxx HP ENVY x360 - 15m-dr1xxx HP ENVY x360 - 17-ce0xxx HP ENVY x360 - 17t-ce000 HP ENVY x360 - 17-ce1xxx HP ENVY x360 - 17t-ce100

*This table will be updated as frequently as possible

Solution

Your HP notebook PC is equipped with a privacy camera kill switch which can cut off power to the front-facing webcam, protecting you from any potential hackers. Therefore, the error message you are seeing is proof of the functionality of a privacy-related feature and is not due to an actual hardware or software issue.

To use your webcam, simply slide the switch on the right side of your HP notebook PC. Privacy camera kill switch locations may vary, hence sample images are provided below to assist you in locating its potential location.

HP Spectre x360 13 Camera Kill Switch Second from LeftHP ENVY 17 Camera Kill Switch Far LeftHP ENVY 13 Camera Kill Switch Far Left