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SM-09
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Message 1 of 4
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Buy a new Motherboard

HP Recommended
Envy 17-r006TX
Microsoft Windows 10 (32-bit)

HP Envy 17-r006TX

Product number V5D01PA#ABG

 

I had my laptop looked at by a computer repair business because it suddenly stopped working. They said it is an issue with the Motherboard but said that it wasn't worth repairing.

The laptop is approx 5 years old, but it never missed a beat before suddenly failing.

The laptop cost me approx $2500 and I can't afford to replace it, but if it's just the Motherboard, surely it would be worth replacing the motherboard to fix it?

How do I find out what motherboard (part number?) to get without pulling the laptop apart? (I'm a novice when it comes to computer hardware)

How much (approx is fine) does a new Motherboard cost? (Ebay prices seem to range from $200 - $500 for laptop motherboards)

Any help would be appreciated!

3 REPLIES 3
Lil_Boy_Blue
Level 12
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Message 2 of 4
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HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:-
https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

 

 

Then perhaps...

 

http://partsurfer.hp.com/Search.aspx?searchText=V5D01PA

829068-601    

MOTHERBOARD DSC 950M 4GB i7-xxxxHQHM 3DC WIN

 

 

 

then search for  HP  829068-601  

 

https://www.impactcomputers.com/829068-601.html

https://www.ebay.com/itm/For-HP-17-R-17-N-17T-N-Laptop-motherboard-829068-601-832319-601-100-Tested-...

 

 

Even then it may not work from the "OFF" there maybe a 'tattoo' issue (main board details need to be entered into PC) and an OS.  So caution is required before parting with your money.

 

 

 

 

 

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SM-09
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HP Recommended

Its definitely not a power problem. I did the reset thing first, with and without the battery. The led light does not show any light at all when the AC power pack is plugged in. I tried a new power pack with out any result. The first place the computer repair place looked at was the AC plug, but they replaced it without success.

The computer shut off like the battery had gone flat, so I suspected the power first because the power pack was cold like it hadn't even been plugged in (which it was), but that has now been ruled out. (I'm not sure if they could test the battery itself, but if the laptop won't work on the AC without the battery, then I guess it rules out the battery?)

The laptop will not turn on at all. It will not charge the battery and it will not run on AC power pack alone.

I guess the repair shop are just assuming it is a Motherboard problem?

I guess its a bit hard to diagnose if the laptop won't power up at all.

Is it worth the risk of buying a replacement motherboard if they only guessed it was the motherboard?

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Lil_Boy_Blue
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HP Recommended

This will not work for everyone, but you may be lucky?


HP Notebooks and Mobile Workstations -
No Power, No Boot, No Display When Power Button Is Pressed



NOTE: Be sure the battery is installed in the computer and it has sufficient power before continuing. Due to the design of the Embedded Controller/Keyboard Controller, the power supply must be disconnected and the computer must be powered with battery power to reset the Embedded Controller/Keyboard Controller.

Unplug the AC power from the computer.
Press and hold the power button for more than 12 seconds.
Release the power button (after at least 12 seconds).
The computer will power on and should boot normally after releasing the power button.
Re-connect the AC power to the computer.

NOTE: In case the battery is not charging after performing the steps to reset the Embedded Controller, unplug and re-plug in the AC power again.

 

 

 

ELSE

 

https://support.hp.com/gb-en/product/hp-envy-17-r000-notebook-pc/8499278/model/10327091/manuals

 

I have less of a clue than you, sorry.

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