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‎08-13-2022 08:24 AM

HP Recommended
Operating System: Microsoft Windows 11

There is a buzzing sound coming from the left side of my laptop purchased approx. one year ago. I did buy the 2-year extended warranty through Best Buy (total cost of everything $1469).

 

There was already a post for this issue, but the thread was closed, and no resolution provided. The article blames the speakers straight-up and suggests nothing else could be the cause. Well the buzzing never occurred the last year, now i hear it coming and going this morning. The fan is the only moving part in the laptop to my knowledge. Buzzing typically indicates electrical issue for most things. 

 

Please provide explanation of possible cause. Assuming bios is up-to-date already and obviously it's not the speaker. If i need to offload this laptop I need to know asap. Thank you for your assistance.

Category:
1 REPLY 1

‎08-13-2022 09:23 AM - edited ‎08-13-2022 09:24 AM

HP Recommended

Hello @Trash_PC_co 

Sorry to hear that you are having problems ... I would like to help you.

It happens that <Windows Update> updates the audio driver and errors occur. But let's check your system configuration first.

 

(1) Run    msinfo32

- Select <System Summary>:

- copy/paste to following key/values pairs:

 

OS Name
Version
System SKU ( equals HP product number (p/n) )
BIOS Version/Date
SMBIOS Version
BaseBoard Model
BaseBoard Name


(2) Please report your results

 

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