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15-da0036ur
Microsoft Windows 10 (64-bit)

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 Ноутбук 15da0036ur. Заявленные в характеристиках TJ =105 °C. Не соответствует реальному, которые выдает система 65°C. Как можно исправить проблему?

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Hi



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



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Hi! Well, I repeat in English. CPU Intel N5000 in my laptop, according to the technical specifications, has a TJ of 105°C, but Windows gives a maximum one is just 65 °C. (Look at the screens in the previous question). How can I solve this problem? Model of laptop and serial number also in a top of question. Would like to response from an hp support. Thanks.

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